FAQ's

What makes Suvi different?

Suvi is more than a bracelet it’s a way to collect your memories. Each charm is made from high-quality stainless steel that’s anti-green and tarnish-resistant, and many are individually hand-painted to give each piece its own unique personality. Think of it as wearable nostalgia you can build on forever.
We work closely with our beautiful manufacturing partner in China, and all of our custom pieces are developed in-house with them, ensuring every detail is exactly as we envisioned. This blend of durability, craftsmanship, and creativity is what makes Suvi truly unique.
How do I care for my Suvi bracelet and charms?

Our core charms are designed to be durable, but we recommend avoiding harsh chemicals, and rough handling. A quick wipe with a soft cloth keeps your Suvi shining.
Can I wear my Suvi in water?

Yes our bracelets are made to be tarnish-resistant and can handle water. For best long-term care, avoid extended exposure to saltwater, pools, or hot tubs.
When will I get my order?

Express orders are dispatched within 24 hours, and standard orders within 48 hours. During busy or sale periods, dispatch times may take a little longer.
What is Suvi Concierge ?

Suvi Concierge is our personal assembly service. Instead of sending your bracelet loose with a tool, our team will carefully put your bracelet together for you, arranging your chosen charms on the stainless steel base before it’s shipped.

It’s the perfect option if you’d like your Suvi to arrive ready to wear or gift straight away.
How do I put my Suvi together ?

You can put your Suvi bracelet together using just your fingers the links are designed to be simple to open and close. If you’d like a little extra help, you can also purchase our bracelet tool, which makes clipping charms on and off even easier.

We’ve made a step-by-step video tutorial so you can follow along: WATCH HERE

And if you’d rather skip the DIY altogether, choose our Suvi Concierge service at checkout and we’ll assemble it for you before shipping.
How do I choose the right suvi size ?

Our bracelets come in three easy sizes:

  • Small (13–15 cm wrist): great for kids, teens, or petite wrists
  • Medium (16–18 cm wrist): our most popular size, fits most women
  • Large (19–22 cm wrist): ideal for men or those who prefer a looser fit

If you’re unsure, measure your wrist with a soft tape measure (or string + ruler) and use our size chart for reference, located on our product pages. Each charm is 1 cm wide, so the number of charms will adjust to your wrist size.